Just wanted to drop you a quick note to say that EVERYONE on your team has really come together to help me with this Brazil nightmare order. There were so many issues on the customer side, and I ended up putting your group through a lot—both domestically and internationally. But we finally got it all sorted out, and Maria helped get everything scheduled for pickup today. Just wanted to give a big THANK YOU to everyone involved—you’ve got an awesome team!
Brandon Daniel
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IOR Direct Solutions has a top notch staff, friendly, and responsive. I recommend them over any other global logistics company around.
We have been partnered with IOR Direct Solutions for the past three years. Their response time, pricing, and services is one of the best in the industry. Many times we have complicated shipments that require special permits or are in remote areas and they come through every time. Their online portal is also very easy to use for sending messages, tracking and printing the necessary shipment documentation.
IOR Direct Solutions has a top notch staff, friendly, and responsive. I recommend them over any other global logistics company around. They make my job much easier and I absolutely appreciate it!
Dalton Brown
Warehouse Coordinator
Angelica at IOR Direct quickly understood our lack of experience and got everything sorted out right away
I will be honest, we were completely lost on how to get our goods into LATAM after two previous shipments got stuck in customs. We didn’t know the first thing about importing or shipping. Thankfully, we were referred to IOR Direct Solutions Inc. Angelica at IOR Direct quickly understood our lack of experience and got everything sorted out right away. She not only walked us through the process but also made it a great learning experience! What could have been a disaster went off without a hitch, all thanks to Angelica. If you ever need to ship products anywhere in the world, I highly recommend contacting IOR Direct Solutions Inc.
Jess Kelly
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I wanted to take a moment to express my appreciation for the outstanding service provided by two of your team members, Luna and Andrea.
I wanted to take a moment to express my appreciation for the outstanding service provided by two of your team members, Luna and Andrea. Andrea expertly managed my client’s shipments, ensuring a seamless transition from port to destination without a hitch. Luna faced an exceptionally challenging situation that was far from ideal for anyone involved. Nevertheless, she went above and beyond by assisting me and my client during the weekends, keeping me updated with all relevant information—whether it was good, bad, or downright difficult—throughout the entire process of the project. Thanks to their efforts, we successfully completed this task for one of my largest clients.
I firmly believe in recognizing hard work and exceptional performance, and it’s clear that you have some true stars on your team. Thank you once again!
AOP
Senior Sales Manager
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